Level of Support
Ledn is a part of the TaxBit Network. That comes with assistance from our Customer Experience Team if needed. Members of the TaxBit Network will receive a premium experience in terms of higher levels of support and a seamless onboarding experience.
Connection Steps
In order to fully capture your entire Ledn transaction history, the are few different files you will need to download. Follow this guide to correctly download all the necessary files.
BTC History
These steps are necessary if you sent or received BTC using your Ledn account
Step 1: From any page on Ledn, select the "BTC Savings" option on the left-side menu.
Step 2: From the BTC Savings page, select the "Download CSV" button.
USDC Savings
These steps are necessary if you sent or received USDC using your Ledn account.
Step 1: From any page on Ledn, select the "USDC Savings" option on the left-side menu.
Step 2: From the USDC Savings page, select the "Download CSV" button.
Trade History
Step 1: From any page on Ledn, select the "Trade" option on the left-side menu.
Step 2: From the Trade page, select the "Download CSV" button.
All downloaded CSVs will need to imported into TaxBit via the Ledn converter. Follow this guide to import your CSVs, repeating the steps for each Ledn CSV that you downloaded.
Still have questions? You can interact with our Chatbot by selecting the Chat Widget located at the bottom right side of your screen, or fill out this form HERE to submit a support inquiry request. Our team is happy to help!
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