Disclaimer: Our team has determined that your account will no longer sync with FTX until it becomes clear that it is safe to interact with this service again. If you already have an API connected, there is no reason to disconnect it at this time. At this time, we cannot make any specific recommendations about loading data from your FTX, via API or CSV. Our goal continues to be getting all of your data accurately and efficiently collected and incorporated into your tax forms.
FTX US currently has some restrictions on users using the platform that they signed up on (mobile vs desktop). This guide is for FTX US Desktop users only.
Level of Support
FTX US is a part of the TaxBit Network. That comes with assistance from our Customer Experience Team if needed. Members of the TaxBit Network will receive a premium experience in terms of higher levels of support and a seamless onboarding experience.
1. Click the settings gear in the top right corner of the screen.
2. Click the API selection on the left hand menu.
3. Click the "Create Read-Only API Key" button.
4. Copy and save to a text document (or paste directly into the FTX modal on TaxBit if you have it open) your:
a. API Key
b. API Secret
c. Click close
Once you have your API Key and API Secret you can complete the connection process in TaxBit by selecting "Add Sources" > Search and Select FTXUS > Select "Next" > Then hit "Add Account" > Enter in your Key and Secret > Hit "Connect".
Still have questions? You can interact with our Chatbot by selecting the Chat Widget located at the bottom right side of your screen, or fill out this form HERE to submit a support inquiry request. Our team is happy to help!
Disclaimer: Keywords below are added to articles to enhance searching for content within our Help Center.
FTX US Desktop API
FTX US Desktop Connection
Connecting FTX US Desktop