TaxBit strives to be available to our customers as often as possible. We are here to help you reach ultimate TaxBit success!
24/7 Chatbot Coverage and Support Articles
TaxBit uses an industry-leading chatbot solution that is available 24/7 on all plans. Our chatbot is programmed to resolve some of the most common questions, leveraging our Help Center / Knowledge Base, which houses 500+ self-serve articles.
Support Hours:
Monday: 9a - 5p MDT
Tuesday: 9a - 5p MDT
Wednesday: 9a - 5p MDT
Thursday: 9a - 5p MDT
Friday: 9a - 5p MDT
You will receive product support from our world class Customer Experience team via email with a response time of 3 business days.
Still have questions? You can interact with our Chatbot by selecting the Chat Widget located at the bottom right side of your screen, or fill out this form HERE to submit a support inquiry request. Our team is happy to help!
Disclaimer: Keywords below are added to articles to enhance searching for content within our Help Center.
Keywords:
Hours of Operation
Chat Hours
Email Support