TaxBit strives to be available to our customers as often as possible. We are here to help you reach ultimate TaxBit success!
24/7 Chatbot Coverage and Support Articles
TaxBit uses an industry-leading chatbot solution that is available 24/7 on all plans. Our chatbot is programmed to resolve some of the most common questions, leveraging our Help Center / Knowledge Base, which houses 500+ self-serve articles.
Sunday: 7a - 5p MDT
Monday: 7a - 5p MDT
Tuesday: 7a - 5p MDT
Wednesday: 7a - 5p MDT
Thursday: 7a - 5p MDT
Friday: 7a - 5p MDT
Saturday: 8a - 5p MDT
You will receive product support from our world class Customer Experience team 7 days a week via email with a response time of 48 hours.
Please Note: Monday, February 20th, 2023 TaxBit will be closed for President's Day. We will resume normal operations on Tuesday, February 21st, 2023.
Still have questions? You can interact with our Chatbot by selecting the Chat Widget located at the bottom right side of your screen, or fill out this form HERE to submit a support inquiry request. Our team is happy to help!
Disclaimer: Keywords below are added to articles to enhance searching for content within our Help Center.
Hours of Operation