Unlike software wallets like Exodus, Trust or Metamask, hardware wallets cannot be added using our wallet integration tool regardless of what blockchain those transactions are on. If you do attempt to link a hardware wallet using it's public wallet address, you'll find that only a small portion of your transactions will sync if any.
Common hardware wallets include Ledger and Trezor, though there are many others. In general, the easiest way to ensure all of your hardware wallet transactions show up in TaxBit is to use a CSV export. The good news is that both of those wallet providers have usable CSV exports.
Once you have those exports, feel free to get those to our Support Team, and we'll help you integrate those transactions into your My Transactions page. If you have a hardware wallet on any other platform, if they have a CSV export, feel free to send it to the Support Team and we’ll let you know if we can use it or not.
Still have questions? Send us an email at firstname.lastname@example.org or chat with us using our live chat feature, and we'd be happy to help!