Under the Add Transactions page in your TaxBit account, you’ll see a blue tab labeled Sync All Transactions. This is an important feature, and you’ll want to use it frequently. This tab will sync exchanges and wallets that are listed under My Exchanges. If you notice transactions missing from the Transactions page, the "Sync All Transactions" button will be the first step to troubleshoot any missing data.
Sync All Transactions can be used to manually refresh the sync on all exchanges or wallets that have been linked using API integration. It will also sync any other exchange or wallet you've linked previously, but may have removed or isn’t initially showing up on your My Exchanges list.
Please keep in mind, most sources take up to 48 hours to record new transactions. If your new transactions don’t appear after using Sync All Transactions within this timeframe, please contact the TaxBit support team.
Still have questions? Send us an email at support@taxbit.com, or chat with us using our live chat feature, and we'd be happy to help!
Comments
0 comments
Please sign in to leave a comment.