If for any reason you are unsatisfied with your TaxBit account, and you'd like to cancel your subscription, we completely understand. We encourage you to first contact our awesome Support Team about any issues you might experience.
We work tirelessly to improve the product we've created, and your feedback helps us do that. Our incredible team can often help explain and resolve any potential difficulties regarding your account!
Do I qualify for a refund?
You are welcome to cancel and request a refund within 30 days from the date of your payment as long as you have not downloaded any out of network tax forms.
If you have only downloaded in network tax forms and it's been less than 30 days since you made your payment, you would qualify for a full refund for your current subscription!
I qualify for a refund. What's next?
If you've determined that you qualify for a refund, the next thing you'll need to do is contact our Support Team. Our team will be able to take your feedback and help you with the next steps.
You can reach out via our live chat feature or send us an email at email@example.com to request your refund. And if you're not quite sure if you qualify for a refund or not, don't worry! Let us know, and we'll figure out the best options for your situation.
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