Currently, the data in your My Coins page is populated exclusively from your API integrations. TaxBit pulls your coin balances directly from your any exchanges that you've connected via API within your account:
If a sync has been ran recently, then these balances should match what you see in your account/wallet, within your exchange. If they aren't lining up, please check out our Why does the value of my coins seem incorrect? article for troubleshooting steps.
Interested in seeing your coin balances for exchanges/wallets that you don't have connected via API integration? Check out the Tax Optimizer which uses your transaction history to calculate your coin balances:
Check out our Tax Optimizer articles for more details on this amazing feature!
Still have questions? Send us an email at support@taxbit.com or chat with us using our live chat feature, and we'd be happy to help!
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