From time to time, our users will receive an error message when they attempt to download their 8949 tax forms. Generally speaking, the file size of a download causes this issue, and the issue is typically limited to the PDF version of a tax form.
When this happens, you’ll see the following error message appear:
Your 8949 tax form might not be available for download because it hasn’t been created yet. When a user tries to download their tax form before tax season has started, they’ll encounter this message as well.
If the tax season has started, and your tax form for the current tax year still won’t download, please reach out to us directly using our in-app Support widget in the bottom-right corner of your screen. You can also email email@example.com for assistance.
Have additional questions? Please check out articles from the rest of our knowledge base.