Error downloading Tax Forms

From time to time our users will receive an error message when they attempt to download their tax forms. Generally speaking, this is caused by the file size of a download and is typically limited to the PDF version of a tax form.

When this happens, you should see an error message appear that looks like this:

In the event that your tax form is not downloading, please reach out to us directly using the in-app Support widget in the bottom-right of your screen, or email support@taxbit.com  and we'd love to help you out!

Have additional questions? Feel free to check out articles from the rest of our knowledge base!