Coinbase Pro recently delisted XRP from their supported currencies available for trade. As part of this process, they also ceased passing XRP buy, sale, and trade data via any API integrations (including TaxBit's).
Not to worry, though! TaxBit can still 100% support your XRP transactions! We'll need a CSV file exported from your Coinbase Pro account to include this data along with everything that syncs from the API.
To obtain the file we need to complete your Coinbase Pro tranasctions, login to your Coinbase Pro account and head over to the Statements Page of your account. Once there, select "Generate" and then "Fills".
In the Generate Fills Report pop up, change the details to ensure we capture all of your transactions in a CSV export. Change the Start date field to before you started using Coinbase Pro, and change the format to CSV.
Once you select the "Generate Report" button, you will be emailed the CSV files that is needed to fill in your transaction history. You can either email this into us at firstname.lastname@example.org or simply import the file (only the missing XRP data will import) into your account. Select Add Transactions > CSV Import > Select YES (even though it's not listed in the available sources) > select your file! You should see the transactions begin appearing within a few minutes.
If you have any additional questions/concerns around this process, or need help with anything else, please do reach out to us via our in-app help widget, or email email@example.com, and we'll gladly help you out!